Patient Representative
We want to ensure that you receive high quality care
and service, and that your rights as a patient are respected.
IF anything is unclear or confusing to you, the patient
representative can help you resolve our question. Please
feel free to contact the patient representative at 684-2420
at any time to offer suggestions or share your concerns
about your hospital visit. It's an extra service for
your comfort.
Office hours are: 8:00am - 4:30pm, Monday through
Friday.
Call upon our Patient Representative to assist with
tasks such as:
- Obtaining translators for most major languages
and sign language interpreters for the hearing impaired.
- Problems Resolution assistance.
- Locating lost items.
- Repair of eyeglasses, hearing aids, and other personal
items.
- Information regarding Advance Medical Directives
- Available to help answer questions or refer to
appropriate person or resource for answers to questions.
A National Credential Agency accredits this service.
JCAHO - Joint Commission on Accreditation of Healthcare
Organizations.
Thank you for choosing Ottumwa Regional Health Center.
Your trust and confidence in the services that we provide
is important to us.
|
